Do happy employees make happy customers
And with a strong foundation, you can build solid customer relationships that last.The real question is how to create an engaged team member.Presence, attentiveness, and attitude are the key elements to building strong customer.Happy employees easily strive to deliver high quality.Take a leap of faith and believe that happy employees do create happy customers.
With unhappy customers and unhappy employees or with happy customers and happy employees, either way you slice it, the answer appears to derive from a cyclical process.It's your people that make your company's promises come true.Happy employees try to make customers happy, but so do large proportions of unhappy employees.To create this idyllic world, do everything you can to empower your employees.If the company's product or service is inherently bad then happy employ.
Not to mention that work is far from the only variable in action here.They build better relationships with customers.Human emotions, regardless positive or negative, are easily transmittable.Studies confirm that employee happiness correlates with employee efficiency, creativity, and productivity.(nps gauges on a level from 0 to 10 how someone is to recommend a product or service.) happy employees are more likely to go the extra mile to help your customers out, show resilience in challenging situations, and.
Glassdoor employee reviews and ratings from the.In reality, i don't believe employee satisfaction even makes the top three for most businesses.Make sure that the only emotion that.She is a speaker and author with over 20 years of experience presenting to businesses, associations and government.